As of November 1, 2013, all downloads (Snackbar updates etc) are in CaseWare 2014 format only.
Please confirm you are running the most current version of CaseWare 2014 or higher. You can download the most current version from CaseWare's website. To check which version you are currently using, click on Help / About CaseWare Working Papers.
If you have any questions or concerns, call us at 866.584.2537 or email us at email@example.com. We have not encountered any issues when working with CaseWare Working papers 2014.
Should you encounter any issues with Jazzit and CaseWare 2014, please report them to firstname.lastname@example.org and we will investigate them further.